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Tips for Working & Managing Remotely During COVID-19
COVID-19 is changing the world – and the way we work. As businesses adapt to a rapidly evolving pandemic, multitudes of people now have...
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Admin
- Mar 20, 2020
- 1 min
Service Design & Delivery Workshop
An executive at a client organization read a recent best-seller about service design. She then asked the internal Learning team to design...
Admin
- Mar 20, 2020
- 1 min
Building High Performers
As a national voice for brokers and an advocate for consumers, our client is committed to building high performing brokers in Canada. ...
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- Mar 4, 2020
- 1 min
Implementing Performance Management
A young and growing resource company with operations in five countries wanted to create and implement a performance management process...
Admin
- Mar 4, 2020
- 1 min
Advanced Credit Fundamentals
A client from a financial institution wanted to refresh a 10+ year-old curriculum on selling mortgages for anyone who was new to credit at t
Admin
- Feb 10, 2020
- 1 min
Benchmark and Freedom Mobile: I4PL Winners x 2
When Freedom Mobile began offering customer support via online chat platforms, they wanted to make sure their service representatives could
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- Dec 17, 2019
- 1 min
Happy Holidays from the Benchmark Team!
The Benchmark Team wishes you a Happy Holiday and a Wonderful New Year. We've enjoyed working with you and look forward to continuing in...
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- Dec 17, 2019
- 1 min
Benchmark Wins Awards!
Each year, the Institute for Performance and Learning recognizes projects that embrace and exceed standards of excellence for the...
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- Nov 13, 2018
- 1 min
Pumpkin-Spiced Learning
Benchmark recently took part in the I4PL Conference, Performance & Learning in the Digital Age, as a bronze sponsor. Despite the...
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- Oct 2, 2018
- 1 min
#askbenchmark
On Oct 16-18, please join us at the Westin Harbour Castle in Toronto for Performance & Learning in the Digital Age i4plconference.ca/...
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- Jul 30, 2018
- 2 min
Performance support in the palm of your hand
Where is your smartphone? We’re willing to bet it’s within 30 cm of where you are. We’re also willing to bet that reading this question...
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- Jun 18, 2018
- 2 min
How do you manage your client relationships?
In 2016 Benchmark Performance led a team to update the Competencies for Performance and Learning Professionals for the I4PL and...
Admin
- May 27, 2018
- 1 min
Preparing for disasters
How has your company prepared for disaster recovery? Benchmark recently helped a client create engaging learning to increase employee...
Admin
- Feb 21, 2018
- 1 min
We set the bar high. Then we raise it.
We strive for quality. In everything. Did you know the Benchmark team meets monthly to talk about quality? We showcase projects and...
Admin
- Feb 21, 2018
- 1 min
We wrote the book on Performance and Learning
The Competencies for Performance and Learning Professionals are the recognized standard across Canada, and form the basis for...
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- Feb 1, 2018
- 1 min
Benchmark wins at I4PL 2017
On November 2017, Benchmark Performance won the I4PL Award of Excellence for Learner Impact for our elearning course, OLG PlaySmart. The...
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- Feb 1, 2018
- 1 min
Customer experience roundtable
Benchmark recently hosted a roundtable for leading companies committed to boosting the customer experience. The group meets twice annually.
Admin
- Dec 4, 2017
- 1 min
Building better learning partnerships
Benchmark’s Alison Mitchell and Danielle McCay co-presented this interactive session on how to build great learning partnerships by...
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