In March 2020, we cancelled our classroom session on Designing Learning Experiences, part of the Master Certificate program offered by th...

Our client is passionate about gaining results from job-specific, technical training. She and senior leaders observed that after trainin...

In 2017, RBC Royal Bank decided to re-imagine the client experience when interacting with its advisors. They replaced a 10+ year-old step...

As students are now facing a new way of learning and new technologies, Tazlin Kamani put her 5-year-old daughter to work. Together, they ...

One weekend in March, as concerns about COVID-19 escalated, we received an email from a client VP, asking if we had a course on ‘managing...

COVID-19 is changing the world – and the way we learn. As more businesses evolve into work from home environments, they are faced with th...

COVID-19 is changing the world – and the way we work. As businesses adapt to a rapidly evolving pandemic, multitudes of people now have t...

An executive at a client organization read a recent best-seller about service design. She then asked the internal Learning team to design...

As a national voice for brokers and an advocate for consumers, our client is committed to building high performing brokers in Canada.  Th...

A young and growing resource company with operations in five countries wanted to create and implement a performance management process fo...

A client from a financial institution wanted to refresh a 10+ year-old curriculum on selling mortgages for anyone who was new to credit at t

When Freedom Mobile began offering customer support via online chat platforms, they wanted to make sure their service representatives could

The Benchmark Team wishes you a Happy Holiday and a Wonderful New Year. We've enjoyed working with you and look forward to continuing in ...

Each year, the Institute for Performance and Learning recognizes projects that embrace and exceed standards of excellence for the industr...

Benchmark recently took part in the I4PL Conference, Performance & Learning in the Digital Age, as a bronze sponsor. Despite the conferen...

On Oct 16-18, please join us at the Westin Harbour Castle in Toronto for Performance & Learning in the Digital Age i4plconference.ca/ ...

Where is your smartphone? We’re willing to bet it’s within 30 cm of where you are. We’re also willing to bet that reading this question m...

In 2016 Benchmark Performance led a team to update the Competencies for Performance and Learning Professionals for the I4PL and introduce...

How has your company prepared for disaster recovery? Benchmark recently helped a client create engaging learning to increase employee awa...

We strive for quality. In everything. Did you know the Benchmark team meets monthly to talk about quality? We showcase projects and clien...