We build great learning experiences.
We build even better partnerships.
From micro learning to curriculum design, from performance support to performance management, we are the partner clients trust to deliver solutions that drive top results – on time and on budget. We build learning that does exactly what you need it to do, while making you look great.
Virtual Learning
Short and sweet, deep and immersive, or social and collaborative. We create the kind of elearning that people like – whether it’s on a mobile device or desktop. We drive employee performance by giving people the resources they need when they need it. And, we present it in a way that makes them say not only “I get it” but “I can do it.”
Workplace Learning
Most learning happens on-the-job. We make sure that learning is effective by designing the structure and tools that your people need to learn what they need, when they need it.
Facilitated Learning
No one likes boring training, so we design engaging learning experiences where learners explore, practice and share what they know as they prepare to perform in the workplace.
Program Architecture
Comprehensive curriculum that engages learners, builds competence and inspires confidence. From inception to implementation, we build programs that meet your business requirements and performance goals.
Performance Consulting
Have a unique challenge? We can help with that too. We can identify and analyze all kinds of performance challenges and recommend a path to solving them.
Did we mention we have lots of diverse experience?
Leadership
Deliver on your strategy through leadership at all levels.
Customer Service
Create a superior customer experience that is consistent and intentional so they keep coming back.
Onboarding
Show your new hires just how happy you are they are there and get them competent quickly.
Competency Definition
Define role competencies using clear, real wording - based on how top, future-oriented performers add value.
Sales Excellence
Build trust, deepen conversations and gain customer commitment.
Systems
Develop a strategy that optimizes operations and minimizes time to proficiency.
Change Management
Help your people by effectively communicating the benefits of change while supporting them through the process.
Coaching
Help coaches ask the right questions to guide conversations so people can discover and implement their own solutions.
Compliance
Be transparent and reduce organizational risk by demonstrating the benefits of meeting compliance standards.
Key to our success is our unwavering focus on performance - and creating solutions that make a difference for people and organizations
And we preach what we practice too.
Instructional Design
Our instructional design workshop is highly interactive and adaptable to novice instructional designers and those with many years of experience. The workshop is available as a two or three-day course.
Elearning Design Workshop
Articulate Storyline 3 and Articulate 360 have been called game changers for elearning. In this workshop you’ll see why; learning all the basic skills required to build elearning courses in these programs.
Customer Experience Roundtable
Benchmark facilitates an exchange of ideas at this bi-annual meeting for individuals responsible for their organization’s customer experience.