By Stacey Boorman I read somewhere that 2021 is just 2020 but with bangs. If this feels all too true, you may still be trying to figure...

“I can’t get more head count. But I can bring one of Benchmark’s talented team members onto our team to get some of this work done.” In...

The learning department for one of our clients came to us with a two-part challenge that many learning professionals can relate to....

Our team member, Esther Bergman, was recently invited to contribute a commentary on a chapter in a book about ethical leadership in...

A popular retail chain wanted a short course on ‘security awareness’ for new hires in their stores, warehouse and corporate office. The...

We've moved across the pond - actually, it's a fountain if we're perfectly honest. Our lease was up, and we searched far and wide for a...

Based on Benchmark’s earlier gap analysis, our client wanted to completely overhaul their initial training programs for two key...

In 2018, the Real Estate Council of Ontario (RECO) and Benchmark partnered to create a FINTRAC Obligations course as part of the required...

From our team to yours, happy holidays!

Our client ambitiously set out to transform its annual performance management process into an effective performance development program...

Our client built its centralized training function over many years by selecting high-performing front-line team members to become course...

A client was looking for a hands-on workshop on the first 3 steps of their sales process. The primary goal was to increase new client...

Our client had set a high standard for itself to deliver an exceptional customer experience with each passenger. The airline wanted to...

One of our financial services clients had an outdated in-person learning event that served to introduce new staff to multiple internal...

An executive at a client organization wanted a chance for her team to explore the company’s performance management model. Her primary...

Benchmark recently spoke to senior leaders from organizations with a strong Canadian presence. In addition to responding to the health...

Our client wanted to incorporate a capstone assessment at key milestones in the learning road maps of specific technical roles. Their...

In March 2020, we cancelled our classroom session on Designing Learning Experiences, part of the Master Certificate program offered by...

Our client is passionate about gaining results from job-specific, technical training. She and senior leaders observed that after...

In 2017, RBC Royal Bank decided to re-imagine the client experience when interacting with its advisors. They replaced a 10+ year-old...