Competency Profiling

At Benchmark, we focus on performance when we work with our clients to map competencies. We look at specific jobs, or groups of jobs. We work closely with subject matter experts to identify specific behaviours that lead to successful performance. We create easy-to-use assessment instruments that are integrated into the performance planning and review process. Our competency profiles help employees and their supervisors clarify expectations, assess performance, identify performance gaps, and plan for closing those gaps. We also work with the training team to identify performance gaps across the organization, and establish priorities for training.

  Sample projects include:

• working with the senior executive team to identify executive competencies for a publishing company
• identifying competencies and developing a related personal development tool for territory and sales managers in a marketing company
• mapping competencies for store, distribution center and call centre jobs for a major retailer