Needs Assessment

With our focus on performance, Benchmark specializes in front-end analysis. We work with our clients to link job performance to business results. We use a variety of methods for identifying performance gaps, including focus groups, structured interviews, questionnaires and observation. We consider all the factors in the performance equation to ensure that proposed solutions provide the best return on investment. We propose training solutions, as well as process improvement, performance support tools, and performance management systems to ensure clear expectations, feedback and recognition.

  Sample projects include:

• needs assessment and multi-level curriculum for a natural resource company
• assessment of the skill needs of territory managers for a brewing company
• training needs assessment for a retail credit company